Returns & Exchanges

At SILKSILKY, we want you to be completely satisfied with your luxury silk purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. If your garment doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the silk items in their original packaging with all tags attached, ensuring the fabric is folded neatly to prevent permanent creasing during transit.

• 3.
  Ship the Items

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned silk for integrity, we will process your refund or ship your exchange within 5-7 business days.